At CMPL Workshop, we take pride in providing our customers with high-quality services. We understand that sometimes circumstances may require you to cancel or modify your booking, and we have created this refund policy to ensure a hassle-free refund process for our customers.
SERVICE FEES ARE NON-REFUNDABLE. BUT IN SOME CASES WE SUPPORT MANAGEMENT TEAM CAN TAKE SOME DECISIONS IF ANY INVESTIGATION REPORT FIND ANY ISSUES.
Refund Timeline:
We aim to process refunds within 7 to 10 working days from the date of cancellation or modification. However, please note that the refund timeline may vary depending on your bank or credit card company’s policies.
Refund Method:
We will issue the refund using the same payment channel that was used to make the booking. For instance, if you paid via credit card, the refund will be credited to the same credit card account. If you paid via bank transfer, the refund will be transferred back to the same bank account.
No Refund Policy:
In certain circumstances, we may not be able to provide a refund. These circumstances include but are not limited to:
- Cancellation or modification of non-refundable bookings
- No-shows or late arrivals
- Any changes or cancellations made outside of our cancellation policy
If we are unable to provide a refund, we will inform you of the same and provide a valid reason.
Cancellation Policy:
We require a minimum of 24 hours notice for cancellations or modifications to bookings. Any cancellations or modifications made within 24 hours of the scheduled appointment time may be subject to a cancellation fee.
We hope that our refund and cancellation policy provides you with a clear understanding of our refund process. If you have any questions or concerns, please feel free to reach out to our customer support team.